Privacy Policy

MagicTech LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website magictechclean.com or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, company name, and mailing address you voluntarily provide when contacting us, requesting a quote, or registering an account.
• Account Data: Login credentials and role information (client, vendor, or worker) when you create an account on our platform.
• Service Data: Work order details, photos, check-in/check-out records, and invoices generated through our platform.
• Usage Data: Browser type, IP address, pages visited, and time spent on our site, collected automatically via standard server logs.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our cleaning services and platform.
• Process service requests, work orders, and invoices.
• Communicate with you about your account, services, and updates.
• Respond to inquiries and provide customer support.
• Improve our website, services, and user experience.
• Comply with applicable laws and regulations.
• Prevent fraudulent activity and ensure platform security.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website or conducting our business, subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.
• With Your Consent: For any other purpose with your explicit consent.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), secure password hashing, and role-based access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.

6. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of any third-party site you visit.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your personal data.
• The right to opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.